Dear SBFCC members & observers,
We would like to share with you some useful updates and information relating to the coronavirus pandemic (COVID-19), including advice for consumers and businesses on their rights and obligations regarding travel and event cancellations.
Please see the following links:
- Australian Consumer Law (ACL) and COVID-19: https://www.accc.gov.au/consumers/consumer-rights-guarantees/covid-19-coronavirus-information-for-consumers
- ACCC Media Release dated 18 March, Advice on event and travel cancellations due to COVID-19: https://www.accc.gov.au/media-release/advice-on-event-and-travel-cancellations-due-to-covid-19
- Scamwatch information on Covid-19 scams: https://www.scamwatch.gov.au/news/covid-19-coronavirus-scams
We would appreciate you circulating this information to your members and networks.
Small Business & Industry Codes Consumer & Small Business Strategies Branch
Australian Competition & Consumer Commission